Fast track route to mastering business decision making Covers the key areas of decision making, from decision support systems and global templates to contemplation and implementation

Examples and lessons from some of the world's most successful businesses, including Coca Cola and Pepsi Cola, The Valio Group, Best Buy, and Scandic Hotels, and ideas from the smartest thinkers, including Mary Altomare, Mike Aristedes, David L. Cooperrider, Andre L. Delbecq, J. D. Eveland, Brian Hsieh, Don Mankin, Paul Nutt, Daniel Power, and Morris Raker

Includes a glossary of key concepts and a comprehensive resources guide