Zackery Grimm can see ghosts and talk to spirits from long ago. They are drawn to him and seek his help in laying their tormented souls to rest. Zak understands and feels their pain and their sorrow. While on holiday with his young cousin, Amelie, Zak learns to use his special gift. Their hotel, set high on the cliffs above the sweeping bay of the seaside town of Scarborough, North Yorkshire, is haunted by the tormented ghost of a woman in Victorian dress. With the guidance of the ancient wizard, Osran and the spirit which resides in the Fountain of all Knowledge; Zak's investigation triggers a series of events that will take him and Amelie on a terrifying ride to set right past wrongs and smooth the spectral journey of Lady Agapantha Claypole to a better place of peace and eternal happiness.