Information is a critical resource which, if used effectively, can lead to competitive advantage. This book shows the practical application of information management techniques to contemporary business theory. It reveals how management is recognizing the need for more support in the provision of information to aid complex decision making in the modern business environment and flags potential problems. A must buy for all businesses, this is also an excellent course book for management, information, and library schools. It draws heavily on published research from both the United States and Britain.