Provides the guidance tutors and lecturers need to deliver the S/NVQ standards work and assess candidates. The unit-based worksheets cover the performance and knowledge criteria in an attractive, easy-to-use, photocopiable format. The accompanying CD-ROM contains all the information in a customisable format.

• Includes worksheets for candidates to provide evidence of achievement for all the requirements of the National Standards.
• Provides information handouts, additional case studies with questions and key skills tasks.
• Includes a CD-ROM so that all the information can be customised.