effective leadership is the key to a manager's job, requiring such skills as motivating and developing staff, team building and change management. this practical guide should enable anyone to develop and improve those skills in order to enhance their management potential.;offering easy-to-follow guidance on all aspects of leadership, it comes complete with checklists and case studies. key subjects, such as managing change, coaching and creative thinking, are dealt with in the author's approachable style. managers should also get a view how effective the people they lead think they are, through the use of questionnaires. the book aims to enable anyone who has the potential to become a good leader: someone who is not defined as "a boss", but as a creator of growth and learning in themselves and the people they lead.