Steve Duck and David T McMahan expertly combine theory and application to introduce students to fundamental communication concepts and master practical communication skills, such as listening and critical thinking, using technology to communicate, understanding nonverbal communication, creating persuasive strategies and managing group conflict. This edition offers practical instruction to improve a student's ability to effectively communicate interpersonally, in groups, in interviews, and speaking through presentations. Throughout the book, students receive the tools they need to critically analyze their situation, link communication theory to their own experiences, and improve their communication and public speaking skills in the process.