For four decades now, information and communication technologies have been seen as principal drivers of socio-economic change. Stimulated in recent years by the Internet, the National Information Infrastructure, and European Information Society strategies, the “Information Society” has undergone a new wave of developments. In its new form, the Information Society directly affects the everyday lives of citizens, provoking concerns about the future of work, information overload, access to continuing education, surveillance, and privacy. This volume examines a wide range of issues at stake in the European Union, from employment and the labor market, to the domestication of technologies in households, to larger implications for political processes and democracy. Extending comparisons to other industrialized countries, it demonstrates that the Information Society is far too diverse and rich to be typified in simplistic dichotomies such as information “haves” and “have nots” and that simple upbeat or pessimistic responses to the new technologies are surely false messengers for the future. The authors discern general social trends and patterns in the way that these very important technologies already affect our lives and work. But they find there is still considerable room to use the technologies as a positive force for social change or, equally, to fail to take up any positive opportunities. This book helps broaden and inform communication technology debates worldwide and will be of interest to academics, students, industrialists, policymakers, and anyone who wishes to better understand the impacts of the new Information Society in Europe and beyond.

Contributions by: Gerhard Bosch, Pierre Chambat, James Cornford, Andrew Gillespie, Leslie Haddon, Mark Hepworth, Ann Jones, Gill Kirkup, Suvi Lehtinen, Jorma Rantanen, Teresa Rees, Ranald Richardson, John Ryan, Hanne Shapiro, Roger Silverstone, Claudia Weinkopf, Hans-Jürgen Weissbach