Successful Software Development presents a proven systematic approach to ensuring that all your software systems meet the highest standards of quality, timeliness, and business value. KEY TOPICS:This book introduces a coherent model for a mature software development process, the Systems Engineering Environment. SEE comprises two fundamental, interlocked elements: the policies and procedures that define how software development is performed, and the technologies available to get the job done. Using innovative Object Management (TM) metrics, IT organizations can measure where they are, and where they should be -- in business-focused language their organizations can understand and use. Learn how to establish and nourish ongoing, productive dialogues between developers and customers; manage multiple constituencies, personalities, and issues; create plans that reflect the need for change; and write clearer, more useful contracts and statements of work. The book includes over 200 figures, process diagrams and annotated outlines -- all designed to help IT managers and developers implement better processes quickly, and with less resistance. A separate study guide is available. MARKET:For all IT managers, software engineers, and others concerned with software quality and timely delivery, including purchasers of software development services.