Through research-based strategies, practical examples, and thought-provoking scenarios, the authors provide food for thought along with enough humor to make the journey fun.  Discussion questions and action steps follow each chapter, and an appendix of further activities is provided at the end of the book.

• Visual elements: graphs, charts, forms, graphics, etc.


• Study guide section


• Comprehensive bibliography


• Glossary


• Comprehensive appendix including handout-master templates


• Video clips of author presentations