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Win friends and charm your enemies
Today's society is fraught with peril for the unsuspecting - should you use your mobile on the train? Is it okay to strip off in the gym changing rooms? Kiss or shake? Since the wrong move can lose friends and destroy a professional image, here is a clear path through every social and professional minefield, which will not only keep you out of trouble but show you how to charm and dazzle your way through even the trickiest dinner party.


Be Charming: Modern Manners includes:

Chapter 1: Introductions
Chapter 2: The art of making conversation
Chapter 3: Mobile phone etiquette
Chapter 4: Work etiquette
Chapter 5: House sharing
Chapter 6: Being a good host and guest
Chapter 7: Personal appearance
Chapter 8: Netiquette
Chapter 9: Travelling Chapter 10: Dining etiquette
Chapter 11: Public speaking
Chapter 12: City survival
Chapter 13: Relationship etiquette
Chapter 14: Surviving special occasions
Chapter 15: Disabilities
Chapter 16: The heterosexual's guide to homosexuality
Chapter 17: Sporting etiquette
Chapter 18: Miscellaneous etiquette

Learn effortlessly with a new easy-to-read page design and interactive features:

Not got much time?
One, five and ten-minute introductions to key principles to get you started.

Author insights
Lots of instant help with common problems and quick tips for success, based on the author's many years of experience.

Test yourself
Tests in the book and online to keep track of your progress.

Extend your knowledge
Extra online articles to give you a richer understanding of the subject.

Five things to remember
Quick refreshers to help you remember the key facts.

Try this
Innovative exercises illustrate what you've learnt and how to use it.