Building on Prentice Hall's highly-successful Test Prep performance-based instruction pedagogy, this text offers proven preparation for Microsoft's Word 2003 Specialist certification exam. The authors cover every skill standard required by Microsoft. The text offers extensive hands-on experience, including skill drills that reinforce learning through detailed step-by-step repetition, as well as challenges that reinforce leaning through repetition and recall. Along the way, the authors present dozens of shortcuts, together with guidance on alternative ways to accomplish key tasks. This edition also contains a handy Task Guide that serves as a quick day-to-day reference to key procedures.