This STRONGHandbook/STRONG has been developed as a comprehensive reference for researchers, students and practitioners. It reflects the state-of-the-art in Data Envelopment Analysis. It also represents a milestone in the progression of a continuously advancing methodology. which has extensive utility. Written by experts - who are the major research contributors to the topics covered - the STRONGHandbook/STRONG is organized in three sections. The first section is a comprehensive examination of the basic DEA models and DEA extensions. The second section consists of a collection of coverages by persons experienced in applications to the areas of banking, education, sports, retailing, health care, etc. The final section is a review of current DEA software technology. TOC:PPreface.- STRONG1./STRONG Data Envelopment Analysis: History, Models and Interpretations.- STRONG2./STRONG Returns to Scale in DEA.- STRONG3./STRONG Sensitivity Analysis in DEA.STRONG- 4./STRONG Incorporating Value Judgments in DEA.- STRONG5./STRONG Distance Functions with Applications to DEA.- STRONG6./STRONG Qualitative Data in DEA.- STRONG7./STRONG Congestion: Its Identification and Management with DEA.- STRONG8./STRONG Malmquist Productivity Index: Efficiency Change Over Time.- STRONG9./STRONG Chance Constrained DEA.- STRONG10./STRONG Performance of the Bootstrap for DEA Estimators and Iterating the Principle.- STRONG11./STRONG Statistical Tests Based on DEA Efficiency Scores.- STRONG12./STRONG Performance Evaluation in Education: Modeling Educational Production.- STRONG13./STRONG Assessing Bank and Bank Branch Performance: Modeling Considerations and Approaches.- STRONG14./STRONG Engineering Applications of Data Envelopment Analysis: Issues and Opportunities.- STRONG15./STRONG Benchmarking in Sports: Bonds or Ruth: Determining the Most Dominant Baseball Batter Using DEA.STRONG- 16./STRONG Assessing the Selling Function in Retailing: Insights from Banking, Sales forces, Restaurants & Betting shops.- STRONG17./STRONG Health Care Applications: From Hospitals to Physicians, From Productive Efficiency to Quality Frontiers.- STRONG18./STRONG DEA Software Tools and Technology: A State-of-the-Art Survey.- Notes about Authors.- Author Index.- Subject Index./P