Broadening the traditional tactical approach to technical training, Managing Technical Training looks at the strategic and business aspects of technical training applicable to any corporate setting and organizational size. Dispelling many myths about technical training, it focuses on running training as a business function with a solid strategy, roadmap, indicators, marketing, funding, and tools. Proven guidelines, written by established experts in the field, help readers identify and plan hard-skills training solutions. Detailed success criteria for technical training and a toolbox of job aids complete the useful features of this groundbreaking resource.