To be good at what they do, managers must be willing and able to identify self-defeating practices. This resource catalogs a host of bad practices and problematic environments common to software development companies, IT firms, and other high tech organizations. The authors cover poor management patterns, along with environmental/cultural issues and personality challenges. Following an introduction that describes management theory and relevant principles of individual and group behavior, the text goes on to catalog management and environmental antipatterns. It then explains how to overcome bad practices by way of successful interaction with clients, customers, peers, supervisors, and subordinates.