Effective Human Relations draws upon the latest research plus the expertise and experiences of the authors to present a comprehensive and critical treatment of human relations in the workplace.

Students will gain an understanding of what it takes to be successful in the world of work as we enter a new century. The text's prominent focus is on flexibility, quality, teamwork, diversity, ethics, productivity, and the need to balance the demands of family and work.

The authors explain the major issues in human relations and include numerous cases, examples, and exercises so that students can apply these principles to the work environment.