The Third Edition covers and updates the theory, principles and practice of ADR especially mediation, providing understanding, guidance and authority. It addresses all the main fields such as civil-commercial, family and divorce, employment and workplace, neighbourhood and community, environmental and public policy issues, and restorative justice. It extensively covers other processes including negotiation, arbitration, adjudication, evaluation, collaborative and hybrid processes and other aspects related to ADR including court-related practice, ethics, confidentiality and privilege, skills and training and online dispute resolution. It introduces the psychology of dispute resolution and working with high conflict parties, and generally provides an encyclopaedic work of reference for practitioners and students