All organisations now face rapid and continuous change. The management of knowledge capital is a positive response to the challenges posed by a dynamic environment. The HR developer has a robust role to place in the management of an organisation?s knowledge capital, and in the mobilisation and harnessing of the energy of a diverse work force.

This book examines the role of the HR developer within the context of a learning organisation. It looks at the four central stages of human resource development: human resource needs investigation and identification, design of learning programs, implementation of formal and informal learning activities and evaluation of the learning experience. These central stages are examined within the wider context of adult learning theories, managing diversity, strategic human resource management and the creation of knowledge.

A strength of this book is an emphasis on the practical application of the theory. It provides guidance on how to link the theory to such HRD practices as:



using performance appraisal, interviewing and questionnaires to conduct needs investigation

designing learning programs within the context of the content, the learners and other influential variables

implementing structured and unstructured learning strategies and

conducting realistic evaluations



An overarching theme is human resource development in conditions of uncertainty, based on values and creativity and relying heavily on the knowledge creation skills and abilities of individuals.

The text emphasises the fundamentals of HRD and how it fits into a broader category of strategic planning and management. It also focuses on developing practical HRD skills that can be utilised to address the questions faced by organisations now and in the future. Written in a clear and accessible style, the book is designed for upper level courses in HRD in management and education at both undergraduate and postgraduate levels.