At a time when accountability and the avoidance of risk are increasingly demanded of social workers, the ability to make clear and informed decisions is essential. The focus of this text is on empowering frontline professionals through reflective practice, so that they are able to draw on multiple factors and perspectives and make sound problem-solving judgements. The book starts with core concepts and legal background before moving on to key skills such as safeguarding and assessment and concludes with the organizational context of supervision, training and effective communication.