This cross-national study provides a comparative analysis of different understandings of errors and mistakes and approaches to dealing with them in child protection practice, using research and knowledge from eleven countries in Europe and North America. Divided into country-specific chapters, each examines the pathways that lead to mistakes happening, the scale of their impact, how responsibilities and responses are decided, how practice and policy subsequently change and the lessons that we can learn.

Contributions by: Jaclyn Chambers, Jill Duerr Berrick, Teresa Bertotti, Gilles Séraphin, Hélène Join- Lambert, Christine Gerber, Heinz Kindler, Clarissa Schär, Kay Biesel, Brigitte Müller, Staffan Höjer, Inger Kjellberg, Øyvind Tefre, Marit Skivenes, Tarja Pösö, Essi Julin, Mónica López López, Tom Van Yperen, Kirti Zeijlmans, Fred Powell, Caroline Shore, Nigel Parton, Judith Masson, Michelle Cottier