• Was this program or intervention effective?

• Who among the program's participants benefited most?

• For how long can the program's impact and outcomes be sustained?

• What are the reasons for the program's successes and failures?

Now in its Second Edition, the book contains an added emphasis on outcomes, effectiveness, and quality of evaluations. Author Arlene Fink teaches the basic concepts and vocabulary necessary to do program evaluations and to review the quality of evaluation research so as to make informed decisions about methods and outcomes. Among the topics the book covers is how to justify evaluation questions and set standards of effectiveness, design studies, and conduct ethical research. The book contains numerous examples of evaluation methods as well as evaluation reports. It also includes practice exercises and suggested readings in print and online.