Innovative 2nd edition, heavily updated and revised from the 1st edition
Introduction to various survey and evaluation methods involving IT systems in the healthcare setting
Critical overview of current research in health and social sciences
Emphasizes multi-method approach to system evaluation
Includes instruments suitable for research and evaluation
Discusses computer programs for data analysis and evaluation resources
Essential reference for anyone involved in planning, developing, implementing, utilizing, evaluating, or studying computer-based health care systems