To distinguish an L&D program that affects learner behavior, you must put results first. Doing so helps you show the value of your work as a learning consultant and demonstrate the value of L&D activities. In this issue of TD at Work, Chris Adams and Beth Hughes introduce the Results Come First framework. You will discover:

how results should come first when engaging with clients
the forces that may throw off the balance of your development initiative
examples of how the framework works in action.