Provides in-depth case studies of the "state" of e-government today. The book chronicles the "early days" of e-government and presents a collective snapshot in time as to where governments - at the federal, state, and local levels - are today as they continue their march toward e-government. Editors Abramson and Morin present a comprehensive "progress report" on e-government before a distinguished list of contributors discuss such varied topics as the quality of federal websites, technology and innovation in the State Department, online voting, and public-sector information security. Through grants for research and forums, The IBM Endowment for The Business of Government stimulates research and facilitates discussion on new approaches to improving the effectiveness of government at the federal, state, local, and international levels.

Contributions by: Genie N.L. Stowers, Diana Burley Gant, Jon P. Gant, Julianne G. Mahler, Priscilla M. Regan, Barry Fulton, M Jae Moon, Robert S. Done, Craig L. Johnson, Don Heiman, Ai-Mei Chang, P.K Kannan