Tekijä: Vicente González-Prida Diaz; Jesus Pedro Zamora Bonilla Kustantaja: IGI Global (2019) Saatavuus: | Arvioimme, että tuote lähetetään meiltä noin 1-3 viikossa
Tekijä: Adolfo Crespo Márquez; Vicente Gonzalez-Prida Diaz; Juan Francisco Gómez Fernández Kustantaja: Springer International Publishing AG (2017) Saatavuus: Noin 17-20 arkipäivää
Tekijä: Adolfo Crespo Márquez; Vicente González-Prida Díaz; Juan Francisco Gómez Fernández Kustantaja: Springer International Publishing AG (2018) Saatavuus: Noin 17-20 arkipäivää
Tekijä: Jitendra Kumar Verma; Deepak Kumar Saxena; Vicente González-Prida Díaz; Vira Shendryk Kustantaja: Taylor & Francis Ltd (2022) Saatavuus: | Arvioimme, että tuote lähetetään meiltä noin 1-3 viikossa
This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services.
“After–sales Service of Engineering Industrial Assets” comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in after sales management, assets engineering and warranty management.
