Susan Eckert | Akateeminen Kirjakauppa

Enhance your cross-cultural communication skills with INTERCULTURAL COMMUNICATION! By shifting the focus solely away from ethnicity and color, this business communication text helps you to understand the many ways we may all differ from one another culturally. With an inside-out approach, you will learn to identify your own stereotypes, understand how your beliefs and world views affect behavior, respond to challenges, and build critical constructive communication skills.