Erika Litvin Bloom; Lisa H Jaycox; Thomas E Trail; Allyson D Gittens; Grace Gahlon; Steven R Dickerson; Ammarah Mahmud RAND Corporation (2021) Pehmeäkantinen kirja
F. Gary Cunningham; Kenneth Leveno; Steven Bloom; Jodi Dashe; Catherine Spong; Barbara Hoffman; Brian Casey; Cathe Spong McGraw Hill / Medical (2018) Kovakantinen kirja
RAND Corporation Sivumäärä: 86 sivua Asu: Pehmeäkantinen kirja Julkaisuvuosi: 2021, 31.07.2021 (lisätietoa) Kieli: Englanti
The authors evaluate call quality, call outcomes, and caller satisfaction for the Military OneSource call center for military personnel and their families. They provide recommendations for operations and identify areas for future study.