Change is often disruptive, but it's also exciting, because it can create the opportunity for innovation and exploring new ways of working.Whether you're facing change at work or helping others deal with change, this book can aid your personal development. The focus is on building awareness of the dynamics and problems you might see during the change process, and includes suggestions on how you could tackle them.The Central Role explores four behaviours that you can build on to improve your personal effectiveness and stimulate your creativity in how you deal with change. Performance, dialogue, characterisation and applause provide the framework for delivering results through people, for people.Good luck!

Illustrated by: Bruce Rowling