Best Behaviour FIRST AID is a quick reference introduction to the fire fighting of behaviour management for teachers in the classroom. It gives straightforward action points for: *self esteem; *the use of coping strategies; *strategies to cope with aggression, defiance and disturbance It is a companion to Best Behaviour which is a 'fire prevention manual' for teachers and for middle and senior managers. Both publications are based on the experience and good practice of many teachers and school managers.