Joseph Procaccini | Akateeminen Kirjakauppa

A comprehensive overview of the key attitudes, disposition, and skills needed to link the executive suite with the front-line work force. Gives practical recommendations for improving supervisory skills in motivation, planning, communication, decision-making, problem-solving, conflict resolution, delegating, and evaluation. Concludes by providing readers with a personal action plan for self-improvement in managerial attitudes and skills.