The bestselling author of "Hotel Babylon" returns to lift the lid on the tricks of the trade which make the food industry tick. Whether it's the crazed excesses of cheffy lunacy, the vastly inflated prices required to make the whole thing profitable, or the badly behaved customers, Imogen Edwards-Jones reveals stories which will make your toes curl, make you laugh-out-loud, and make you think twice about paying that tip in the future.