Dennis Barnekow; Frank-Michael Becker; Annelore Bilsing; Andreas Börstler; Karl-Heinz Firtzlaff; Axel Goldberg; B Janisch Duden Schulbuch (2007) Kovakantinen kirja
Thomas H. A. Becker; Ralf Dettinger; Lars Dietershagen; Susanne Gerngroß; Sonja Hensel; Dennis Neumann; Andrea Szukala Cornelsen Verlag GmbH (2014) Pehmeäkantinen kirja
This text provides an overview of the speaking skills needed inbusiness. It offers step-by-step guidelines on speaking clearly,organizing speeches and presentations, and speaking informa-tivelyor persuasively. It also includes proper phone proceduresand speaking techniques geared toward various types of meet-ings,small group discussions, and larger presentations.
