Daniel Birnbaum; Christine Odlund; Stephen McNeilly; James Brett; Briony Fer; Peter Cornell; Julia Voss; Jennifer Higgie Yale University Press (2023) Pehmeäkantinen kirja
A former FBI hostage negotiator offers a field-tested approach to negotiating - effective in any situation.
'Riveting' Adam Grant 'Stupendous' The Week 'Brilliant' Guardian ____________________________ After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.
Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion. ____________________________ PRAISE FOR NEVER SPLIT THE DIFFERENCE
'Such a great book that is relevant to more than just FBI negotiations: it's relevant to my relationship with my partner, to my business, to everything in between.' Steven Bartlett, entrepreneur and host of the Diary of a CEO podcast
'It's rare that a book is so gripping and entertaining while still being actionable and applicable.' Inc.
'A business book you won't be able to put down.' Fortune
