In this book you will find 8 complete units which will contribute to your qualification whether you are studying for the Award, Certificate or Diploma. Each unit is covered in detail with many contemporary case studies and activities helping you to relate theory to everyday practice. There is assessment guidance for every unit.

Written by experienced lecturers, this student book provides students with everything they need to gain the BTEC National in Public Services (Uniformed) - at Award Certificate and Diploma Level. This book contains all the underpinning knowledge for the BTEC National in Public Services (Uniformed) along with activities, help with assessment and plenty of contemporary case studies. The book covers 20 of the 24 units of the Diploma, so there is plenty of choice. A further two units - Media and the Public Services and Custodial Care - are available on the Heinemann website.