New Caribbean Office Procedures has been written to match the requirements of the CXC Office Procedures syllabus.

A case-study approach is used, with practical activities that develop students' confidence and competence for the CXC exam and today's busy office environment.

The third edition of this popular text retains all the features that have made such a success of the first two editions, and has been updated to include:

• New material to cover changes in the CXC syllabus
  
• A full guide to the SBA component of the examination
  
• Additional recent CXC questions from past papers
  
• Recent changes in office practice, such as the use of new equipment and e-mail
  
• A revised, modern design, which makes all the features of the text clearer and easier to work through.

Together, these features make New Caribbean Office Procedures the ideal introdution for students preparing for the CXC examination.