Sandra E. O'Connell | Akateeminen Kirjakauppa

Nine years of research with hundreds of managers in various types of organizations provided the basis for this text which is designed to aid managers and students, not with business writing skills, but with actual face-to-face communication as it relates to management functions. Each chapter contains examples and actual case histories, and throughout, the book self-assessment forms are provided to evaluate personal skills and areas for improvement. Originally published by Harper & Row in 1979.