Tekijä: Yuanming Shi; Kai Yang; Zhanpeng Yang; Yong Zhou Kustantaja: Elsevier Science Publishing Co Inc (2021) Saatavuus: | Arvioimme, että tuote lähetetään meiltä noin 1-3 viikossa
Tekijä: Chen-Mou Cheng; Kai-Min Chung; Giuseppe Persiano; Bo-Yin Yang Kustantaja: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG (2016) Saatavuus: Noin 17-20 arkipäivää
Tekijä: Chen-Mou Cheng; Kai-Min Chung; Giuseppe Persiano; Bo-Yin Yang Kustantaja: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG (2016) Saatavuus: Noin 17-20 arkipäivää
Tekijä: Jiafu Wan (ed.); Kai Lin (ed.); Delu Zeng (ed.); Jin Li (ed.); Yang Xiang (ed.); Xiaofeng Liao (ed.); Jiwu Huang (ed.) Kustantaja: Springer (2017) Saatavuus: Noin 17-20 arkipäivää
McGraw Hill Asu: Kovakantinen kirja Julkaisuvuosi: 2005, 16.06.2005 (lisätietoa) Kieli: Englanti
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Service companies are discovering the power of Design for Six Sigma in streamlining operations and driving profitability
The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.
