Donald Kraft | Akateeminen Kirjakauppa

This book is intended for those in the library community with an understanding of library processes and a desire to actually make use of scientific management techniques. The emphasis is on presenting insights into which tool may be appropriate for particular problems, not on the isolated understanding of theoretical issues. It does not require an extensive mathematical background. It shows well-developed examples of solving library problems and features chapter summaries and questions for further study.