B T - Williams | Akateeminen Kirjakauppa

Increasingly, contractors are introducing quality assurance systems into their organizations to provide a series of checks and controls on projects. However, a QA system is expensive to design and takes time to develop. This book provides a system for medium to large size contractors, and gives guidance on how to implement it. The new edition includes a new chapter on maintenance of the system and a further chapter on total quality management.