A core text for one-term/semester, undergraduate/graduate-level courses in Introduction to Quality Engineering and a supplement for courses in Introduction to Engineering, Process Engineering, and Quality Management. Unique in approach and content, this text/CD-ROM package provides 1) comprehensive coverage — at an introductory level — of the entire quality engineering body of knowledge as defined by ASQ, 2) extensive references to specialized resources which provide significantly more depth of coverage, 3)  integrative cases in which students can apply text material to simulated “real world” situations, and 4)  a computerized testing program (with substantive feedback) that helps students prepare for the CQE and ASQ certification examinations.