David A. Hayes | Akateeminen Kirjakauppa

For courses in Hotel Operations, Front Office Management, Revenue Management, Hotel Sales and Marketing, Hospitality Management Information Systems, and Managerial Accounting in the Hospitality Industry.

A one-of-a-kind, this simulation solves the Front Office Management/Property Management System training dilemma. Consisting of five Front Office categories, users build hands-on experience with revenue management; reservation management; guest stay information; guest departure and payment; and accounting and financial summaries. Developed by a team of experienced professionals, this cutting-edge program features twenty-four lessons of increasing complexity. Each lesson has been extensively field-tested and provides the learner with a real-world, interactive learning experience.